Human Resource management has many core functions, not just hiring employees and processing resignation letters. Even an online casino has an HR department to make sure that employees are taken care of. Today, let us take a look at the most common and most important core processes in HR management.
Human Resource Planning
This core process is also called capacity planning. It is the method by which the department plans how many people the company needs to hire and to which department they should belong.
Human resource planning entails a review of the company status as far as employee count and then determining the number of people working in the company who can still fulfil the company’s expected duties. Effective human resource planning considers the current staff, and how they are meeting the company’s objectives. If additional manpower is needed to fulfill this goal, a Recruitment Agency China can be consulted for qualified overseas talent.
After the capacity plan is final, the company can now move forward with the hiring process. HR is involved in ensuring that all company policies are met.
Here are some of the things that the HR department must do:
- Prepare the list of basic skills requirement
- Call people or find applicants
- Interview the applicants
- Check the background of the applicants
- Process the exams.
In some instances, HR must forward the applicants to the hiring manager. Most of the time, HR only conducts the preliminary interview, and then once the applicant passes, HR will schedule a final interview with an operations manager.
For background checks, HR will conduct investigations about the applicant’s details, including snooping on the social media accounts of candidates. HR personnel can also review the applicant’s documents and make sure that they are valid.
For example, the HR personnel can review all the applicant’s references and make sure that the applicant is not faking his information.
Onboarding is a key process after the applicant has received a job offer and he accepted it. Here, the applicant will now submit his documents such as police clearance, social security number, etc.
During the onboarding process, HR will also conduct classroom training and ensure that the new employees get to know the company that they are working for.
Part of the onboarding process is to tell the company’s history, its policies, and a site tour. The new employees also get to meet the people they will work with.
During the onboarding, the employees will sign the contract and application forms from bank accounts so HR can process their payroll accordingly.
After the onboarding, HR will now endorse the new employees to the training department. It is possible for HR to facilitate the training, but this is rare.
What HR has to do is to coordinate the schedules of the new employees to the training department ahead of time. This way, the training department can prepare the materials, rooms, and computer credentials if necessary.
Employee relations is critical to ensure that the workplace is a safe environment for everybody. This process involves enforcement of company policies and addressing grievances of the employees.
For example, an employee may file a complaint about his food being stolen from the refrigerator. Another employee may say that she was harassed. The duty of HR is to ensure that these issues are handled discreetly and that justice is served.
Performance appraisal is a process where the employee knows how well he is doing in his job. It is not HR that does this on a one-on-one basis with the employee. Rather, HR must make policies and procedures surrounding it, so the company has a standard.
HR must also create a system to record the documents and digitize the contents of the appraisal. HR can keep the employee’s file and make it accessible to the right people.
Suppose the company has a program where high-performing employees will receive an annual salary increase. In that case, it is HR that has to create a chart to show upper management how many people are likely to receive a salary increase and how many will not.
From here, upper management and payroll can discuss if they have the budget to provide employees with their employees’ salary increases and how much.
Offboarding happens once an employee resigns. Here the HR personnel must ensure that the employee receives ample time to provide feedback. This process is called the exit interview.
In the exit interview, HR has to ask the employee the real reason he is resigning. The employee will also have a chance to express his grievances toward a person in the company or the company.
During this process, HR also has to validate that the employee actually resigned or was fired. HR must process the resignation and ask the employee to sign what is commonly known in the workplace as a quit claim.
HR is a crucial area of any company, especially the big ones. The HR employees not only make hiring easy, but they also streamline the entire process of the employee lifecycle. If you do not have an HR department, you can always find a local one where you can outsource your HR needs.